FAQ
1. What is Mamita Clothing?
Mamita Kids and Moms Clothing offers a curated online collection of stylish and durable children's apparel at accessible prices. Recognizing the dynamic nature of kids' fashion, we consistently refresh our inventory. By partnering with reputable suppliers, we guarantee quality and a wide size range, ensuring your child's comfort and confidence.
2. How can I place an order?
To place an order, simply explore our collections, add your selected items to the shopping cart, and proceed to checkout. You can complete your payment securely via PayPal.
3. What sizes do you offer?
We offer a variety of sizes: Newborn to Toddler for children’s clothing and S to 3XL for Moms' clothing. Size charts are available on each product page to help you choose the right fit. if you cannot decide with the size, you can also contact us to help you with.
4. Do you offer international shipping?
Yes, we provide international shipping to selected countries! Delivery times and costs vary based on your location, and you can review shipping options and fees during checkout.
5. Can I modify or cancel my order after it’s been placed?
Once order is place, you only have 24hrs to cancel or modify it. However, if you need assistance, please contact our customer service team at support@shopmamita.com as soon as possible, and we’ll do our best to assist you.
6. How can I track my order?
Once your order has been shipped, we will send you a tracking number via the email address you provided. You can then use the tracking number to follow your package through the carrier’s website.
7. Do you offer free shipping?
We offer free shipping on orders over $80 for children’s items.
8. How can I return an item?
If you’re not completely satisfied, you can return your items within 30 days for kids and 7 days for Moms of receiving them for a full refund or store credit, as long as they are unused, unwashed, with tags and in their original packaging.
9. Do you offer gift cards?
Yes! We offer digital gift cards in various amounts, which you can purchase on our website and send directly to the recipient via email.
10. How can I contact Mamita Clothing?
If you have any questions or need assistance, feel free to reach out to our customer service team at support@shopmamita.com or contact us through the form on our website. We’re here happy to help!
